Paula Wills

My husband and I would both like it to be known that the experience we’ve had with Milend far exceeded any expectations we had when beginning this process with Paula Wills. As a couple who has been through this process before, painfully I might add, Paula took the time to in depth explain all of our options to us from the very beginning, even so presenting options that we originally thought may have been too ambitious. To our surprise, Paula dedicated her time to providing us with the most opportunities available to us based on the information we provided to her. She was not only friendly and informative, but quick with getting the ball rolling with our refinance.

She showed just as much determination as us in helping us achieve our end goal. There was always frequent communication between us, as she was sure to update us every step of the way and let us know when things were progressing and what to expect next. We had a clear picture of what was to come each step of the way thanks to her keeping us informed via email, phone and even text. Paula never hesitated to answer any of our questions in a timely manner, no matter the time of day or any personal circumstances. Even when we hit bumps in the road she was quick to take action and get the appropriate people involved in getting to the root of a problem if need be.

Now that we have closed, my husband and I have finally been able to check some things off our to do list that would not have otherwise been possible without Paula’s help. We will most definitely be seeking her out for any of our future lending needs because her friendliness, professionalism, and dedication to her clients cannot be matched.

Anytime I began to stress about the process, she was there to ensure us that everything was going according to plan. It was so refreshing to be working with someone who believed in us and wanted us to reach our goals just as much as we did. There is simply not enough great things to say, and we will be sending all of our friends and family interested in these services her way!

-Sarah T