A few months ago I began searching for a company to manage my refinancing needs. I noticed that MiLend seemed to receive great reviews so I decided to make contact and begin exploring my options. Shortly after initial communication with Chelsea Clark I was certain I had made a wise decision. Without going into meticulous detail, the task turned into a three month process which was completely out of either mine or Chelsea’s control. I can say, with confidence, that I could not have asked for a better person to work with. In spite of probably being the longest time period for a residential loan closing that she had ever dealt with, she remained the consummate professional. I have worked in a service industry for over thirty years and I can say (with confidence) that I would not hesitate for one second to have her on my team. My expectations were exceeded throughout the entire process. And I can assure you that to do so is no easy task. As a loan officer, her knowledge was excellent, the response time for any detail was always expedient, she made herself available any day of the week and any time of the day, the demeanor was always professional and friendly and all promises were met. In short, if your entire team performs at even 80% of this level you are extremely fortunate. As a result of her efforts, and the end result of my closing, I have already begun the process of referring Chelsea to others. In addition, my wife Lisa and I will be posting excellent reviews on Facebook, Yelp and any other major applicable review sites.
Best Regards,
Jeff Gazda