Privacy Policy

MiLEND, Inc. (“MiLEND“) appreciates your trust and is committed to protecting the privacy of our customers’ nonpublic personal information.

It is necessary for Milend to collect certain personal and financial information in order to determine if Milend is able to provide you with a loan and to assist you in making payments. Such information may include your name, address, phone number, social security number, and certain credit information and account information.  We collect personal and financial information about you from the following sources:

• Information we receive from you on applications, electronic communications, forms and other correspondence, or information that you give us verbally;
• Information about your transactions with us or others;
• Information we receive from third parties, including persons providing services to Milend concerning your business with Milend and consumer reporting agencies;
• Information obtained by us when verifying any of the above information, including information from employers and other financial institutions with whom you have had financial transactions; and
• Information collected from you over the Internet websites, such as information you provide to us as Milend may require for the processing and underwriting of your application.

MiLEND also collects information using technology. We gather (1) clicking, browsing, and use data/patterns (including, but not limited to, information gathered through “cookies” and “pixel tags” as well as information about your IP address, browser, internet service provider, pages, operating system, date/time stamps, and clickstream data), (2) information about your mobile device, use of our app, or app performance and (3) information (via “pixel tags”) about how emails we have sent have been accessed.

By submitting your information to MiLEND, Inc. (MiLEND) through our website, affiliates websites, mobile apps, email, SMS, telephone, written communication, or in person, you consent to the use of your nonpublic personal information by MiLEND to tell you about products, services and special offers from us. We will do this by post, email, phone call, push notification, or text message (SMS). If you later decide that you do not want us to do this, please contact us by email at marketing@milend.com, call us a 770-817-1550 or reply with UNSUBSCRIBE or STOP on SMS communications from Milend to opt-out. Messages and data rates may apply, depending on the wireless plan that you have with your carrier.

Our website may contain links to third party websites or applications. These links may send you to a third (3^rd) party website or application which are not part of MiLEND’s website. Neither MiLEND nor its affiliates make any representations or warranties in regard to any third party websites or applications. MiLEND is not responsible for any losses or damages associated with or caused by the information you provide any third party websites or applications or by the third party’s website or applications  security, privacy practices, content, or accuracy of materials of these third party websites or applications. These third party websites or applications might have Terms of Use or Privacy Policies that differ from MiLEND’s and third party websites may provide less privacy and/or security than our website. We encourage you to review the Terms of Use and Privacy Policy of all third party websites or application s before you share any personal information with them.

Milend SMS Terms & Conditions

For all SMS Communications if you decide to discontinue receiving these from MiLEND, Inc., reply with the text STOP. Reply HELP for help, and reply STOP to cancel. Message & Data Rates May Apply. Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular.

Alerts sent via SMS may not be delivered if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the wireless carrier or MiLEND may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. The wireless carrier does not guarantee that alerts will be delivered and will not be liable for delayed or undelivered messages. For additional help, text HELP or contact info@milend.com or call 770-817-1550.

Use of Your Information

MiLEND will not share, rent, or sell your personal information with third parties, other than as disclosed within this privacy policy. We may provide your personal information to companies that provide services to MiLEND to help us to perform marketing services and with our daily business activities such as processing payments, offering customer support, or sending out emails on our behalf. These companies are authorized to use your personal information only as necessary to provide these services to us. We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government requests.

Security of Your Personal information

MiLEND takes precautions to protect your information. We limit access to personal information about you to those employees and third parties who need to know that information to provide products and to serve your needs. We maintain physical, electronic, and procedural safeguards to protect your personal information. We regularly assess security standards and procedures to protect against unauthorized access to personal information. All stored personal private information are is kept in a secure environment.

Changes to This Privacy Policy

Our Privacy Policy may change from time to time without notice and all updates will be posted on MiLEND’s website.  We will provided these changes to you as the laws requires. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (770) 817-1550 or via email at info@milend.com.

MiLEND, Inc. Privacy Policy (Revised March 28, 2024)