Testimonials
What our customers are saying
MiLEND, Inc. has an A+ RATING with the Better Business Bureau and has helped thousands of homeowners attain the capital they needed to purchase a home or refinance their mortgages. Here is a small sample of our clients who have obtained the home loan necessary to reach their goals and are now on their way to the ultimate freedom, opportunity and security that the right mortgage provides.
Customer Satisfaction Guaranteed
Michele Burns
15:55 21 Sep 23
Completely amazing service!!! Tammy Domenic was my representative & I was totally blown away with how quick & easy the process was to refinance my home & get cash out, plus consolidate my debt. Tammy quickly calculated numbers & helped devise a way for me to save almost $1000/month!! She was very attentive & was always available when I had questions. She checked in with me regularly to keep me posted of where we were in the process ! I highly recommend this MiLend & Tammy!!
Samuel Ledbetter
13:53 11 Sep 23
Obtaining a mortgage of any kind is a scary proposition and I HIGHLY recommend MiLend as the company to guide you through the process. Ray Conway and Nikk Smith treated me with respect and encouraged, guided and led me through every step. I genuinely felt like they were on my side.
Jason Hillis
21:11 29 Aug 23
Christina Avalos and her team did a great job of keeping me and my wife updated on the process from start to finish and even been helpful post closing. I would recommend this lender to friends and family should they be buying or refinancing their home. Thank you so much. Jason
Heather Rice
23:47 26 Aug 23
My experience with Milend Inc. has been exceptional! Everyone has been so helpful, especially Christina Avalos who helped me every step of the way. If I had any questions, Christina was always there to answer them in a timely manner. She is an amazing loan officer and person. She made the whole experience a breeze!
David
17:46 25 Jul 23
I had a good experience working with Joseph on a motrgage cash out refinance. Joseph was readily available assisted throughout the entire process. The MiLend group made the process quick and easy.
Danny Baker
23:39 26 Jun 23
Christina avolas at Milend was wonderful to work with she helped us get a refinance and take out some of our equity in our home from start to closing including a appraisal it took a few weeks and it was done. Highly recommended them
German Regalado
20:30 21 Jun 23
Joseph Park was great to work with. He was helpful in every way and very professional. Talked me through the entire process of getting approved for refinance and he was right on target.
Loretta Smith
22:13 01 Jun 23
This was the easiest and smoothest loan we have ever done. Joseph was awesome to work with. He kept us informed and stayed in touch asap when we had any questions or concerns. Joseph was very knowledgeable and explained things if I didn’t understand. Very quick to answer questions and reply back to any calls or texts even in his days off. Thank you Joseph for a smooth and easy process. The Smiths
jd wagner
23:16 22 May 23
I just wanted to drop a note regarding working with Nick Stanford on getting my mortgage refinanced. I will say, I got a check loan in the mail from Milend and that's how I originally heard about the company. Once I called to activate the check, Nick wanted to look at other options as well as the check for my situation. He advised me to consider refinancing my home to consolidate all of my debt and save quite a bit of money in monthly payments that I was already making. This made a lot of sense to my wife and myself.Nick communicated with me and worked with me very closely on each step of the process. He gave me updates pretty much daily of the status of my loan. He always promptly answered my calls and texts no matter what time I sent them or called. Nick is very professional and did an excellent job with getting my refinance done in a timely manner. I look forward to working with Nick again in the future if our needs change.Thanks again for all of your help!
Derek Staley
14:45 04 Apr 23
Joseph Parks is an excellent and professional loan officer for Milend! He is very informative about the refinancing process and he also explained the options that the other companies offered me. Every time that I needed his help, he was there to help me. He returned text messages and all my phone calls. There was never a time where he was not available to help me. I took it upon myself to check with other companies, but Milend was the best deal for me. Once again, I appreciate what Joseph Parks did for me during my refinancing process, and he followed back up with me after the closing. I appreciate his professionalism and the knowledge that he shared with me throughout this process.
Denise Jeter
16:56 28 Mar 23
Joseph was very helpful, he kept us posted with everything that was going on. He was great!! We would send other clients even family members if help is needed with loans. He don’t stop until the project is completed!!! Thanks so much we appreciate you.
MARTA EWNETU
20:27 25 Mar 23
Jenny is very knowledgeable, professional, and very dedicated to her work. Thank you for your assistance throughout the refinance process. I will certainly recommend your services to anyone I know who needs a mortgage refinance. Jenny Ripley make everything so easy. I will always call for my mortgage needs. It was an absolute pleasure to work with you! The whole process was very smooth and quick.
Maricus Dewberry
21:32 20 Mar 23
Unbelievable how easy this experience has been. In less then 30 days we were able to close on a cash out refinance. The team that worked with us was outstanding. The communication was 5 stars. This was a great experience to work with professionals that approached their job with patients and knowledge. Thank you Milend for all you have done making this easy.
Elisabeth Carew
21:06 16 Feb 23
I've been through the sale of one home, and have changed mortgage lenders a few times. To date, I can say hands down that this was the best experience I've ever had. My loan consultant Mikala Bryant was fabulous. When it comes to the idea of great customer service, she truly exemplify the attributes that come to mind...communication, follow-through, listening, perseverance, to name a few. Mikala always had my best interests in mind and went above and beyond answering questions, chasing things down, providing guidance and insight throughout the entire process. I highly recommend working with Mikala and putting your trust in MILEND.
MacKenzy Garling
04:24 15 Feb 23
Taylor Barrows was a fantastic loan rep to work with. I went to Milend for a personal loan and she was able to refinance, pay off all my debts and put money in my pocket for some home improvements I needed. It was a great experience working with her.
Jessica Lane-Pedarre
23:05 10 Dec 22
Had the best experience purchasing a home through Milend. Justin Perez and his team are incredible! The process was so easy, and he communicated well throughout. He really knows his stuff! Highly recommend him for purchase or refinance!
AngieBae
01:03 02 Dec 22
It was a joy and pleasure to work with my loan consultant, Joseph Park! Joseph is very knowledgeable in finances and is a true professional! His expertise helped me to qualify for a refinance! He was very helpful and communicated with me throughout the entire process! We closed quickly and quite effortless to my delight! I am truly thankful for a the successfully pleasant experience! He is trustworthy and someone who loves helping others! Thanks again Joseph! You rock!
Andrea
18:49 20 Nov 22
I was so pleased with the entire process of my mortgage refinance. It was completed much faster than I thought, and was so much simpler too! Mimi made the whole thing so easy - she was always in contact about next steps and the process, and she answered all of my questions (even though I had a LOT). I would definitely recommend to anyone!
Heidi Blue
03:35 17 Nov 22
From start to finish, Libby Forrester exceeded all of my expectations! Top-shelf service, a professional with a down-to-earth and friendly personality AND she responds quickly and actually calls you back. There are a number of lenders, but you would be foolish to look any further. Libby was recommended to me for my own home. I had a number of unique circumstances, and she found a way to make it work for all parties and quickly. I am a pretty critical person and I rarely write reviews so this should speak volumes. I am a part-time Realtor and since our first closing on my personal home mortgage, Libby has been and will always be my preferred lender.
Libby Forrester
12:15 16 Nov 22
Jessica Powers is an awesome loan officer. She walked me through a few obstacles, being very thorough and helpful with my unique circumstances. The process took a bit longer than anticipated as we hit a few unexpected bumps, but she was so kind, knowledgeable, and we worked together to get to the finish line. So appreciative of her advice and professionalism. I ended up getting into the business because of her expertise and customer service. Can’t go wrong with MiLend or her. Great company, great person.
Dwayne Jenkins
23:21 14 Nov 22
I called Milend after talking with my sister-in-law, and talked with Joseph. After explaining how the refinance process would go, we started, and in less about a week and a half, everything was done. The process was one of the easiest things I've ever been through. Little to no stress, easy process to get things completed, done quickly and it is completed. Joseph was great to work with, the other team members were great too , and the closing process was easy. If you're looking to refinance, Milend is the way to go. If there was a higher rating than 5 stars, that's what I'd give them! Thanks to everyone that worked on the process.
realign ministries
18:27 11 Oct 22
My wife and I would like to thank Ms. Forrester and Witcher for their untiring support and professionalism throughout the refinancing process. They were always available to answer our phone calls and they responded to our emails with alacrity. They made a would-be nervous moment for us comforting and reassuring. A BIG thank you for the confidence and the encouraging words you provided along the journey.
Tonja Johnson
16:11 22 Aug 22
I would definitely refer/ recommend this company. Representative were honest and no hidden surprises at closing. Morgan was amazing with the entire process. 🌻
Jaime Rodriguez (Supreme Team)
20:27 17 Aug 22
Amazing experience from start to finish! Mr. Smith was the lender that helped me through the whole home buying process. This being my first purchase Mr. smith was super patient with me while I had a lot of questions about the process and was super intensive responding to me through the whole process making sure everything was moving as fast as possible.Can’t thank Mr. Smith and the Milend team enough!Totally going to be recommending the Milend family to all of MY friends and family !
Shari Mauldin
21:38 29 Jul 22
I'm still thanking these guys for how they brought me out of a situation that I wa literally drowning in, and at my age didn't need to be. Phillip King and his team Eric and especially Chastity were awesome. They really came through and I will recommend them to my family and friends for sure!! Looking forward to the future with a smile. 😉
Jake Rios
21:26 22 Jul 22
Evan was freaking awesome. Keep me up to date every week throughout the whole process. Even sent a thank you gift. I strongly recommend working with Evan at Milend
Ingrid Finch
20:49 01 Jul 22
I would like to say that Chelsea Densmore at MiLend, saved my life. I am so sorry that I took this long to shout her out! From start to finish, she was truly amazing, she cared about me not just my business. She did it! She helped me as a retiree put financial freedom back in my life. She did it so carefree, professionally, and with such proficiency, that I didn't need to worry. She was so reassuring, because I did not have good experiences in the past. I am so grateful for Chelsea and I want everyone to know this wonderful and amazing person. She made this process seem seamless, and I hope she gets to help someone else like she helped me. For example, she even improved my cost for insurance, she cared! She gave me personal attention throughout the process. I highly recommend her and you better know, that this comes from the heart. Thank you so much Chelsea, and you keep making a difference in the lives of others.
Gigi McHone
15:43 01 Jul 22
I had the absolute pleasure to work with Libby Forrester and her assistant Ina for the refinance of our home. Having a background in the industry; I was absolutely impressed by the way they catered to our every need, eased the process and promptly dealt with every aspect of our home refinance! I am beyond thankful for both of them and look forward to more transactions with them for our other real estate properties! A+
Annmarie Gray-Collins
18:46 24 Jun 22
My first encounter with Joseph was that initial phone call. He has made this loan process so easy and stress free. Everything was completed in a very short time and I am very, very happy with the end result. He is very kind, very professional, and I am so glad to have had the pleasure of doing business with him. Great Job!!!!!!!
Elizabeth Lenz
22:35 19 Jun 22
Migle was an absolute pleasure to work with, especially as first time home buyers. She was very knowledgeable and answered any questions we had throughout the process. We would definitely use her again!
Matthew Peters
14:20 15 Jun 22
Joseph was a great agent to have. He was very patient and answered my questions thoroughly. Everything was as he said it was and I definitely recommend him to those interested!!!!
Corey Spradlin
14:57 02 Jun 22
We had a wonderful experience with Milend. The process was easy and quick. If you get a chance to work with David G, he and his team went above and beyond for us. We will definitely use them again in the furrier.
Kym Austin
12:51 26 Mar 22
Joseph Park was my loan officer. He was very professional. He did a wonderful job. He made the process go as smoothly as possible. He was working on refinancing both of my houses. There were times I just knew I would not be able to refinance both houses and had given up. He never gave up. Now both of my houses are refinanced. I got everything I wanted. Now I can even do some remodeling in both houses. I would definitely recommend Joseph and Milend. Great job and thank you so much Joseph!!
Matt Wilson
14:08 24 Mar 22
Where do I start??? The process was smooth! Joseph with Milend was very thorough from start to finish. He provided instructions to make the refinance quick and easy. The efficiency and professionalism of the entire team was top notch! All were personable and professional!
Lynn Oates
00:39 18 Mar 22
Taylor Barrows is amazing!! She worked hard to make sure our experience with Milend was the best…and it was!!! She actually reached out to us to let us know what she could do to help meet our financial needs. She did just that! She was always very prompt in response to our questions. Our loan went smooth from start to finish. She made us feel like we were her only clients. We will definitely refer her to family and friends! She will be our loan consultant when we sell our home in the future.
Jon Blair
16:17 07 Mar 22
I would highly recommend Milend to anyone. I reached out to Joseph Park about refinancing our current home and the process was seamless. Within a few weeks, we had our money and everything for transferring our loan was done. Way less hoops to jump through than our initial mortgage company. Everyone was easy to work with and always available to answer any questions.
Dee Vengchiem
16:52 24 Feb 22
When we decided to refinance our FHA into a Conventional loan, we used Milend. This was the most seamless, efficient and hassle free refi I have ever done! JOSEPH WAS PHENOMENAL. I am appreciative of all the communication. I highly recommend Joseph and his team for all your home financing needs! Thank you ALL!
stephanie Jeziorski
13:39 19 Feb 22
Ashley and Mikaela are AMAZING!! This has been the third time I have worked with Ashley. I love how she is matter of fact, to the point and works hard to make sure I understand all the options and pros and cons to each. I would definitely recommend MiLEND to all my friends and family! Thank you Ashley for ALL you do!
Nicholas McGinness
13:45 08 Feb 22
First off, Jesse with Milend provided top notch service with my cash out refinance in early 2022. I appreciated that he initially wanted to look at my portfolio and goals to see if I would even benefit from a cash out refinance. I feel that most other companies wouldn't take the time to see if it makes sense, they would just chase after the fees they would collect. He was there to answer any and all questions that I had day and night. Even weekends. He is very knowledgeable on all of the mortgage processes and I had full confidence that this would run as smoothly as it did. We were able to complete the entire process and close within a month, which was incredible! I will definitely be contacting him for any and all future mortgage questions.If you are not using MiLEND, you made a mistake!
rubys torres
23:02 03 Feb 22
My experience with Milend was amazing! The process was really smooth thanks to Joseph Park- my loan officer. My job was giving such a hard time with my financial info, but Joseph didn’t give up and made my loan happened. He was always very accesible and explained things very thoroughly. The whole team I had the pleasure of working with was great! One of the best experiences I have had!
Viviene Wilson-Collins
03:06 06 Jan 22
From Start to Finish, Ashley Thomas was up front and straight forward about everything required for the process to run smoothly. My Husband James and I felt like we were in good hands the entire time. Ashley always kept us in the loop of any progress or potential delays. If I had to do the process again, I would definitely go back to Ashley and her team at MiLEND. Thank you, guys, for an awesome experience! Great job we are very satisfied! I would definitely recommend MiLEND to my friends and family.
Charlyn M. Báez
20:32 16 Dec 21
I really appreciate everything Joseph Park did for me to refinance my mortgage. He was pleasant to work with.He was very friendly and courteous throughout the process. I am very happy & satisfied with the outcome. I would definitely use him again, thanks for everything you did.
Megan Townsend
15:53 09 Dec 21
The overall experience with MiLend was great. I would highly recommend our loan officer, Jesse Cook. The attention that Jesse provided from the application process through the closing was top notch. He was very informative regarding our specific issues and was reassuring on all aspects of our concerns. His responsiveness and efforts in following up illustrated a work ethic of genuine nature. Jesse demonstrated a high level of enthusiasm and professionalism during the whole process.
Wally Booth
19:56 07 Dec 21
My experience has been amazing. My loan officer, Paula Wills is so personable and makes you really feel comfortable that you are making a good decision. I would recommend them to anyone who is thinking about refinancing.
Diana Facey
21:52 01 Dec 21
My refinance experience from an FHA to a VA loan with this company was great! I worked with Joseph Parks and he made sure he kept me informed throughout the whole process. Not once did I have a hard time teaching him when I had any questions or concerned. Would definitely recommend!!!
chastity viar
02:42 25 Nov 21
This company is great to work with and Joseph Park made the experience of refinancing my home a great one! He was always professional and willing to help with any questions that I may have! Thank you Joseph for making my refinance a smooth one!
The Lion And the Hare
17:47 23 Nov 21
Ashley and Mikala made my second refinance with Milend easy again! Ashley presented an amazing offer and answered all my questions. They both kept me up to date, were super helpful and a pleasure working with. I have recommended many of my friends and family to her. They are a great team!
Kevin Hensley
19:39 11 Nov 21
Ashley owned the process and as a result did an outstanding job from start to finish. Always there to answer any question I had in a timely manner. I would highly recommend that you call on Ashley if you are even remotely thinking about refinancing. I used to think that a 2 pt percentage reduction was when you needed to call, but Ashley proved that we could benefit from less.
kevin h
14:44 19 Oct 21
I thought refinancing my mortgage was going to be another headache, but, Libby Forrester and her team made the whole process a pleasant one. From open to close, she was proactive and courteous. I am so happy I chose Milend. Thanks Libby!
Alison Blalock
14:47 13 Oct 21
I want to say how wonderful my refinance was handled Ashley and her team! They were on top of it every step of the way. Quick and painless! Best and easiest refi I’ve ever done!
Duane Wiles
17:45 03 Sep 21
Joseph Park was excellent to work with throughout the entire refinancing process. He was courteous, professional, and timely with his follow-up and follow-through. I never felt rushed, pressured, or ignored. He answered all of my questions, provided several options, and in the end, found me the best loan for my situation. I would highly recommend MiLEND.
Crankin for Bass
14:31 31 Aug 21
This company is great to work with! Ashley helped me with my loan and was able to make it happen in only a couples weeks time in order to hit our timeline on getting into the house we wanted! She worked hard to get us the best rate possible and made the process very simple and easy for us. I would highly recommend using them!!!
Terri Prince
14:14 31 Aug 21
This has been the easiest mortgage company I have ever worked with. Ashley & Mikala are the dream team!!! Very knowledgeable, answered all questions and gave very sound advice on how to pay my home off in half the time. Would highly recommend.
Digger Phelps
17:56 27 Aug 21
Kevin Ripley and his associates provided excellent service throughout the mortgage process. From the initial application, during due diligence and just prior to closing he kept me apprised of the process and next steps. Definitely recommend both Kevin and his firm as they made it very easy for me and offered a very competitive rate.
Margaret Waye
17:26 19 Aug 21
Scott Bagwell was a pleasure to work with. He was always efficient and informative. I had many questions which were answered promptly. He got me the best deal and explained everything to me from start to finish and made me feel like i was very important to him. I would highly recommend him to ALL!!!!!! Thank you again Scott
Kirk Sudduth
18:02 12 Aug 21
Joseph Park was my Loan Consultant for refinancing my loan and he was always professional, courteous and quick to respond. He made the whole process fluid and transparent. 10/10 would recommend!!
Heather Smith
12:23 15 Jul 21
Ashley Thomas and the team at MiLEND made the mortgage process easy and seamless. It was a great experience and I got a great rate. I highly suggest them.
Dean Abercrombie
11:06 13 Jul 21
Our experience working with Joseph and the other staff at MiLend was very smooth. Joseph presented us with multiple options, advantages and disadvantages of each, answered all our questions and addressed all our concerns. The process was process was pretty easy, and Joseph's team stayed in touch with us throughout. We would use MiLend again if the opportunity arises. Thank you Joseph!
Norm Richardson
02:23 29 Jun 21
I thought I had a good rate on my mortgage from 2 years ago until Taylor told me about the rates Milend could offer. I cut my rate in half, paid nothing at closing, and continue to get refunds from escrow and insurance, plus the monthly skip. The whole process went smoothly, and Taylor guided me through each step. Thanks Milend and Taylor!
The McGinnis McGinnis
23:49 04 Jun 21
Joseph Park, a Loan Consultant at Milend, gave my wife and I the most knowledgeable, expedient, and excellent assistance refinancing our home. He kept us abreast of all details in the process. Very trustworthy and courteous. A black belt in loan consulting. He chopped the interest-rate and kicked the competition!Thank you Mr. Joseph Park
Lauren Elgin
12:54 30 May 21
Joesph and the Milend team were very responsive and easy to work with! They made the refinance process as smooth as possible!
L’ Michelle.Z
13:07 22 Apr 21
I am so pleased with my refinancing experience with Milend. My loan officer Joseph Park, you are the best! You are professional, efficient, courteous and caring. Thank you, Joseph and your team, for making this process smooth and stress-free. Well done! Highly recommended!
tinesha lott
01:18 22 Apr 21
My experience with Joseph Park, loan officer, was great. He walked me through everything I needed to do. Mortgage loans can be very tedious but when you have a good loan officer it makes the process more doable. Joseph was very patient with me while I gathered all the documents needed and he was also great about updating me throughout the whole process. He even kept in contact with me after the loan closed. I would recommend Milend for any home loan needs.
Gloria Khanna
20:05 22 Mar 21
Great experience working with Joesph Park! Easy, no hassle from beginning to close! Great response and turn around time, even on weekends and evenings. Kept us informed every step of the way!
DeeDee Whitmire
17:47 19 Mar 21
My refinance was a professional, personal experience. Lauren and Sara really listened to me and understood my needs. I closed much sooner than expected. It was a quick and easy process from my first call until I signed the closing papers.
Andy Elliott
17:58 17 Mar 21
It's always scary to trust a company you haven't worked with before, especially on a mortgage refinance. That is why I thoroughly researched Milend before trusting them to do the job. Great reviews were one of the main reasons I felt comfortable going forward with them. I worked with Joseph and he was fantastic. He delivered on everything he said he would do. This was the easiest process I have ever been through. The personal guidance that Joseph provided throughout the process was such a welcome approach. He was consistently keeping me updated on the status of my loan's progress and informing me on what would happen next. If you are looking for a company to work with on your mortgage that is genuinely concerned about what YOU want, I would 100% recommend Joseph and Milend.
Sam Woods
17:42 02 Mar 21
Kevin and the team at MiLEND made the refi process as easy and smooth as possible! The customer service and overall responsiveness were continuously excellent from the first contact all the way through closing. Will definitely use again in the future and would highly recommend!
John Myers
13:11 11 Feb 21
Joseph Park handled my refinancing recently. What a joy! Yes a joy. Joseph is prompt, friendly and courteous. He was always on top of every detail and coordinated the transition expertly. I would certainly recommend him to anyone working with Milend.
Kelly Poptanycz
01:50 04 Jan 21
Libby Forrester was excellent throughout our refinance and investment purchase loans. She's so easy to talk to and discussed everything with myself and my husband throughout the process, so we knew what to expect. They got us an incredible rate and we are so happy we found Milend, and Libby!
Matthew Cronin
15:59 23 Dec 20
Worked with Joseph - he was completely on top of things and very easy to work with. Our refinance went through without a hitch. When I had concerns (some things were hard to understand) he responded promptly and walked me thorough the issues.Note that I had never heard of MiLend when I got a mail solicitation, so I went in quite skeptical. Overall I think the experience was supremely positive.
Al Rich
17:04 11 Dec 20
I’ve never enjoyed the mortgage or refinancing process because there is a lot that goes into it and a lot of work you have to do in order to make it go smoothly. With that said, Milend, and especially Joseph Park, made the process as smooth as possible. I had a great experience. The communication was too notch and they were true to their word. Even after closing, Joseph continued to stay in touch to make sure the escrow was paid out as planned, this was even after the loan was sold to another company. They didn’t have to do anything at this point, but he did like a true professional. I would highly recommend.
Prestine Memes
14:51 09 Dec 20
MiLEND and especially Matthew Icard were wonderful to deal with on our refinancing. Very communicative and helpful and the whole process was quick and easy. We would definitely use them again and recommend them to whomever is considering buying a home or refinancing their current one!
Sarah vanderpool
14:33 24 Nov 20
Ben at Miland was the best! My entire loan experience was a breeze which is saying a lot for what can typically be a stressful process. I hope to stay in my home forever but will absolutely call Ben if I ever have any future mortgage needs.
Jill Gentile
10:30 03 Nov 20
Ashley Thomas was very responsive to all questions, dependable and reliable in accomplishing the task at hand. I was most impressed with the turn-around time and how quickly the settlement date was scheduled. I highly recommend Milend and Ashley Thomas for sure!!!
Walt Hensley
00:33 06 Oct 20
Over the years my wife and I have purchased five homes and refinanced several times. So we have worked with many lenders and loan officers. MiLend was amazing! Their system is smooth and they keep you well informed. That experience was only exceeded by our Loan Officer, Ben McDougald. He knows his loan products and procedures. Plus, he is great borrower advocate. Simply said, he cares and it comes through in every communication.I highly recommend Ben and MiLend. They are an unbeatable lending choice.
Coyotito Kelly
16:32 29 Sep 20
I had a great loan officer, Ben McDougald, who answered all my questions with patience and aplomb. It was stress free and I was comfortable with the entire process. Milend kept me in the loop for everything I needed and Ben checked on me to make sure I had all the information that I needed.
Maria Reyes
21:23 23 Sep 20
I recently refinance my home and used the services offered by Milend. Joseph Parks is great to work with and deserves 5-stars. He is patient and detailed along with really good follow through. The numbers need to always be checked from the start to the end. Not issues for me and would use them again.
Gustavo Gonzalez
19:56 23 Sep 20
What an amazing experience!!! Working with Joseph Park to refinance my mortgage was a pleasure, he never left any questions unanswered and always responded promptly. Everything worked out pretty good. I would definitely recommend Joseph Park and MiLEND Inc.
Sandy Case
01:22 17 Sep 20
I had an amazing experience with MiLend! No hassles ....great rate.....quick turnaround.....Communication was fantastic ! Joseph In Alpharetta made the whole process easy and stress free ....Completely recommend Joseph and MiLend !
Laura MacKenzie
20:16 09 Sep 20
We had a superior refinance experience with Ray Conway and Nikk Smith. It all started with a letter in the mail with an enticing refi offer. From our first phone call we were met with respect and amazing customer service. Nikk was there every step of the way reassuring us that we were on track. Ray was extremely informative and patient with our questions. They are miracle workers with loans! We’re so grateful to have worked with such an experienced and knowledgeable team. This was our first refinance and they made it so easy.
Keely Sauet
22:23 08 Sep 20
I recently used MiLend for my refinance. This was my second time turning to them in last 10 years for that purpose. I wouldn’t trust anyone else with this task! Ray Conway and his team (especially Nikk) are very professional and more importantly, knowledgeable about today’s trends. Each time, they made the process smooth and stress free! I highly recommend MiLend and this team for your home purchase or refinance needs.
Bevin Rogers
22:05 05 Aug 20
I've done plenty of refinances and my experience with MiLend was up there with the best. My loan officer Migle and loan processor Wendy were great. And when I say great, I mean excellent communicators, efficiently moving the process along smoothly and stress free. As a consumer, you need to do your part to get all they need to get the loan into and out of underwriting quickly. I did my part and they certainly did theirs. Migle was awesome not only going over fees, rates, out of pocket cash needed at closing but BEST YET, wanted to make sure this made good short and long term sense for me to do. I've NEVER had a loan officer do that. She made sure it was in MY best interest to refinance. How nice to have someone who earns a living from this process put MY financial well being FIRST.
Benjamin Collins
20:53 26 Jun 20
Justin Perez was our loan officer and was an absolute pleasure to work with! He answered every question I had and was very informative throughout he process of buying our dream home.
Ann Campbell
12:53 15 Jun 20
We recently refinanced with MiLend and could not be more impressed with their services. Sara Canova, Tara Henry, and Lauren Hearn were exceptionally responsive to our calls and emails. Sara had our refi started within hours of our initial conversation and followed all the way through to closing with her team. The whole experience was professional, efficient, and painless. We could not have asked for a better group to work with.
Saurabh Bose
13:27 22 May 20
I rarely write reviews, but I've now used MiLend for my original mortgage loan last year and now very recently a refinance. I can say with certainty that Ben McDougald and his team are the best in the business. Ben not only got me an awesome rate, but made the process completely seamless, transparent and efficient. As a busy professional working in the tech sector, I appreciate MiLend's online portal where I could review and sign documents with ease. I highly recommend MiLend with confidence.
Evan O'Brien
17:14 14 May 20
Lance Mason helped me refinance. He and his team never missed a beat despite the added challenges of working during a global pandemic, cut my monthly payment by hundreds and configured the refi to find me money in places I didn't even know about. I couldn't be happier with the result and the friendly and informative experience I had working with Lance and his team puts them at the top of my list for the future. All around great experience.
Michael Glantz
15:52 12 May 20
The MiLend Team helped explain everything in the most simple of terms. Special thanks to Kevin and Kristin!!
Haley Defnet
23:12 17 Mar 20
My experience with Milend was wonderful. My loan officer, Migle, was absolutely phenomenal throughout the entire process of purchasing my first home. She kept in close communication with me, reminded me of deadlines for paperwork needed, thoroughly explained everything as we worked together and was just overall very professional and friendly. Thank you Migle and Milend for making this process smooth and enjoyable for me while buying my first home!
Matt Trull
00:47 16 Mar 20
Lance Mason was awesome! It was a smooth and easy process! We lowered our payment and got a lower interest rate! Thanks for everything!
Robert O'Dell
21:55 08 Jan 20
I had a horrible experience with a credit union that had left me in limbo for months. I finally had enough and called MiLend the at 3pm the day before thanksgiving. I feel blessed that Migle Ribaiauskaite is the person I was transferred to because she got things going that day and I was able to close on 12/30. She did everything to look out for me financially and checked with me every week to keep me updated on the progress of the loan. Her team was outstanding as well. I never felt like I wasn’t a valued customer.
Kimberly Soenksen
22:38 05 Dec 19
We recently refinanced with MiLend, and Ben McDougald made the whole process extremely easy. I've always heard horror stories about how difficult everything is, however our experience was nothing like that. He made each step painless and by the time we were done, I was shocked at how seamless it went. If we ever need anything done again in the future we will look to Ben for help!!
David Kosiba
15:24 29 Nov 19
Nate blase was amazing and helped us navigate an abnormal work/income situation and get us approved for a loan. He really went above and beyond and was responsive and made sure we knew what was going on every step of the way. As first time home buyers this was very important to us. We will be using Milend again!
Kara Hulver
18:43 19 Nov 19
This is our 2nd refinance with MiLend and have been blown away again! Migle and Carmen were both so sweet and informative. Everything was done exactly when they said it would be done; phone calls and all! The process was very smooth! I felt like Migle was working on behalf of our family and not just trying to sell us a mortgage. Highly recommend these 2 ladies!!!!!
Stanley Lee
01:52 07 Nov 19
MiLEND Inc. Is awesome Lee Alan Smith was outstanding he was on top of everything making sure everything went accordingly and was always able to reach him and he would return our calls immediately and made sure everything went perfect I will strongly recommend him and MiLEND Inc to anyone looking to purchase or refinance.
Christy Kinnion
14:16 02 Aug 19
Milend wasn't the first lender I considered, but I'm so glad they were my final choice. If at all possible, work with Justin Perez. He was with me every step of the way in what was a fairly complicated transaction. Justin went above and beyond, even discussing parts of the process (on numerous occasions) that weren't really his responsibility. I highly recommend! Thanks, Justin!
Jon Rodgers
00:29 20 Jun 19
Nate Blase was our loan officer and we could not have asked for anyone better. My wife and I were first time home buyers and Nate was so patient with us. He took all of our phones calls (and there were many) even after hours. We had a rough time in the bidding process, and put in four offers before finally getting our home. Each time, Nate was right there with a pre-approval letter in no time,. Even on the weekends. We did not quite understand some of the fees and rates associated with our mortgage, and Nate was able to break everything down to a very basic level so we could get our heads around it all. We also used my VA loan, which has very specific requirements. Nate was on it--he knew all the ins and outs of the VA loan process and helped us get the best rate possible. He was in constant contact through ever step of the process after our offer was accepted. I never had to call him and track him down. That was such a relief--we had so much else to worry about! If I could give MiLend more than 5 stars I would, and it's all because of Nate Blase. I would highly recommend them to anyone looking to buy a home. You won't be disappointed!
John Crooks
13:38 16 May 19
Nate Blasé administrated my recent home mortgage refinance. Nate was awesome. He is a professional and a very easy loan officer with which to work. He did a superb job processing my loan. My experience with MiLEND was exceptional. I am glad Nate Blasé was my loan professional.
Patrick Wadkins
22:19 12 May 19
My experience with MiLend was nothing short of EXCEPTIONAL! From the moment I called Brian Norton and told him what I was looking for, within an hour he had several options ready for me to review. He got the process started immediately and within a couple of weeks, I was closed and had my dispursement. Brian and his team were great to work with, very professional and hands down, the best refinance/purchase experience I have ever had. If you want the best possible experience, call Brian you won't regret it!
Eric Morgan
19:26 25 Apr 19
Marc has done a “Superb” job with our home loan! He has maintained transparency, facilitated our questions, and provided feedback in a timely manner. In addition, he was very knowledgeable about their products and services. More importantly, there are not enough STARS to express our gratitude and the high level of service we have experienced with our lender. Bravo!...Thanks again Marc!~Eric & Rya~
jose colon
12:09 11 Apr 19
The senior loan officer Ashley Thomas over at milend is a professional who knows everything there is to know about purchasing your new home. She always gave me an abundance of helpful information about the loan process. Just phenomenal at what she does. Even answering her phone after hours to help me along my journey. I couldn't believe how easy it was to purchase my first home with her help and I couldn't be more excited. I highly recommend Ashley Thomas for your next loan!
Adam Simons
15:49 04 Apr 19
Kevin Ripley handled my loan when we were moving from NC to Atlanta and purchasing a new home. Kevin and his team did an outstanding job. He was always very responsive (even the week of his wedding!), kept us well informed and proved to be a subject matter expert. I highly recommend working with Kevin and the milend team.
Melissa Carpenter
16:00 29 Mar 19
Marc Chillion and Tommy Gonter just helped us close on our new lake house. They made the process so easy and smooth, PLUS got us the best interest rate of any other lender. Highly recommend!!
Trevia Lucear
00:51 27 Feb 19
Marc was awesome. He is very informative and knows his stuff. This was our third attempt at home ownership. The third time really was a charm. Our first experience really put a bad taste in our mouths. Promises were being made and lies were also being told until we ended up losing out on that home. My realtor told me about Marc so we gave him a try. Even when I was being difficult (because of previous experiences) he made the process as easy as he could and flat out told the truth. No sugar coating!! Straight with no chasers. I would recommend him to anyone!! If homeownership is what you desire then Marc is your man!!
Chris Kosiba
22:04 20 Feb 19
Nate Blase made our loan process phenomenal. Nate Blase, our loan officer, was always a phone call away, even if I only had a minor question, and man did I have plenty of questions. He always made us feel comfortable with the process, and kept us informed of what was going on. His candor and transparency made a big complex process easy. However, he was not afraid to shoot straight when he needed to, which is such a huge blessing in these scenarios. He knows what he's doing, will create you a solution tailored to your exact needs, and I couldn't recommend him highly enough for anyone looking for a loan.
Eddie Wilkerson
23:31 14 Feb 19
We have been through closings before where we were so out of touch we weren't even sure it had been approved. Not so with this company, our loan officer, Nate Blase was in constant touch with us throughout the whole process. Additionally Caitlin Gifford and Katherine Coleman were very efficient in getting documents loaded. This is a very professional and efficient team which provided me with a smooth, no surprises closing. I will certainly refer anyone I know who is looking for a "can do" attitude to Miland for a Professional job, WELL DONE. Thanks
hillary hudgins
16:40 11 Feb 19
Marc Chillon was the easiest to work with during our home buying process. He always communicated and explained everything effectively and never asked for documents twice. We closed 2 weeks before anticipated. I would highly recommend Marc.
Andrea Jeziorowski
03:31 17 Jan 19
MiLend was able to process my loan as complicated as it was (due to my circumstances) when no other lender would! The staff is dedicated and repeatedly showed that they put their clients first! Morgan and everyone else was so dedicated and amazing even working late hours and I am so grateful for everything they did. I would highly recommend MiLend!!!
Harris Hammersmith
00:01 19 Dec 18
Frank was great through the whole lending process. He communicates very well, stays on top of everything and made the process seamless and stress free. Would recommend highly.
cp
16:21 18 Dec 18
So appreciative of Kevin Ripley and his team!!! They really made this happen and gave me assurance and guidance along the way. I've refinanced and also bought a house through them....and each time was presented with options I never knew I had. My previous mortgage company didn't even do that and weren't as knowledgeable!!! Thank you so much again Kevin & team I give MiLend 6 stars 🙂
Daniel Ziegelbauer
21:40 17 Dec 18
Kevin Ripley and the entire MiLend team were completely professional and helpful throughout the entire process of my refinancing experience with them. I would definitely recommend them to anyone that may be considering refinancing, particularly when options to significantly save money in the long-term may be available to you. Definitely worth it!
Bruce Coleman
19:31 29 Nov 18
Frank Williams was a pleasure to speak with and was very professional. He was honest with me up front and through the whole refinance process. I would absolutely recommend Frank to any of my associates. Thank you.Bruce Coleman
Michael Durling
14:07 19 Nov 18
We recently purchased a home using Knock.com and working with Justin Perez at MiLEND was one of the best parts of the whole experience. Justin explained the process and options clearly and handled any issues that arose quickly and professionally. Justin was very proactive in securing a good rate for our loan and was very respectful of my time. I will definitely use MiLEND and Justin for any future mortgage needs. FIVE STARS!
Brandi Cantie
20:32 14 Nov 18
Tiffany I can’t thank you enough for all of the hard work you have put into our file. It wasn’t easy I know. Earl and I would definitely recommend you to all of our friends. It has been a pleasure working with you and we will meet again in 6 months… I hope you and your family have a wonderful holiday season! ThanksBrandi Cantie
James Hillman
20:32 13 Nov 18
I recently underwent the process of buying my first home. This being my first experience with buying a home, I sought assistance and shared experiences though anyone and everyone that has been through this process. Most, if not all, of the stories I encountered were horrific stories of the loan process, inspections failing, not meeting the appraisal values, and so on. I was expecting the worst but hoping for the best, and WOW did I get the BEST and I mean OVER-THE-TOP, HANDS DOWN, the finest services any home buyer could hope for. I had the pleasure nay, the privilege of working with the MiLEND INC, specifically, Ms. Brhan Abraha or as we like to say in our emails, my favorite loan officer. First and foremost, the communication that was relayed during the entire process alleviated any extra stress that I had from my already busy schedule of work, volunteering, and my extracurricular activities. Brhan walked me through every step of the process and explained in detail a plethora of options for my loan and made sure that I was 100% satisfied with the type of loan, the amount to put down, my annual percentage rate, and ensured that I stayed well beneath my budget. I cannot express enough how spot-on Brhan was, not only with making sure everything was to my exact specifications, but reviewing every option I asked for running all the numbers and trying to find the best solution to maximize my possibilities. Brhan, along with being courteous and accommodating was exceptionally knowledgeable on all facets dealing with loans. Questions that I had were answered immediately or with little turn-around time. It is truly amazing that when I think back to everyone telling me their nightmare stories of home buying, I can look back and say that it was one of the most stress free and seamless processes that I have had to endure. I look forward to being able to talk to my father, who has also utilized MiLEND for a refinance, and soon my younger brother, who we are encouraging to start his first home buy about how each of our experiences with Brhan, have enriched our lives and truly have gained not just a loan officer contact but a dear friend. I hope that when I express my positive experience to my friends or with people asking about the home buying process it will encourage others to pick up the phone. When they do call MiLEND I hope they ask for Brhan; I can absolutely, positively guarantee them that they will not be disappointed.
Josh Israel
02:21 07 Nov 18
Marc was great. He made the process very simple and provided us with many options to best meet our needs. Marc provided wonderful customer service and was always available to answer questions and ensure we had all of the facts.
Ben McCullough
21:59 28 Oct 18
We wanted to give a huge thank you and shout out to Nate Blase. Not only did he make it a phenomenal experience purchasing our loan but he went above and beyond. My wife and I work very odd schedules and it was not easy to coordinate our time, Nate was always willing to stay late or weekends to answer questions or help us know what we needed to gather to make this happen. It's was always important to me that our officer explained to us but not to over talk us and he did just that. You will be happy to work with Nate.
Daniel Dean
05:03 18 Oct 18
Frank Williams is a very knowledgeable and patient Loan Consulatant. Frank answered all my questions and was right on top of everything. I would highly recommend him and I would use him again.
Dixie Brooks
21:09 16 Oct 18
We worked with Marc and the group with MiLend on our mortgage and have been so happy with them. They are extremely knowledgeable and have kept us updated every step of the way. They are also really nice people - they have made this entire process enjoyable. We will for sure use them again if the opportunity presents itself.
John Bonney
01:25 16 Oct 18
Justin Perez was phenomenal to work with from start to finish. He was available to answer questions and guide us through the process, and he explained everything in an easy to understand language that left us common folk feeling like we might actually understand what we were doing. You won’t regret working with him!
Deborah Reed
17:53 11 Oct 18
We went through 3 different loan agents before we met Marc. Marc was the only one able to help us close on a loan and purchase our dream home. I will refer him to anyone looking to purchase a home. He is definitely our new loan agent for life ( which is written in all of his emails).
Craig Dunstan
13:38 11 Oct 18
MiLEND is by far the best and easiest company to use for a mortgage, I know from experience as I've moved around a bit and had to deal with the process a number of times. Working with Frank Williams and his team was exceptional, from start to finish they always followed up to be sure that the progress was running smoothly for me and kept me up to date on the progress of the loan. In addion their electronic process for signing documents and providing personal documents necessary for the loan was a breeze. When closing time came it was up to me where and when the final paperwork was to be signed, I chose to go into their local Alpharetta office. It was refreshing to walk into a nice office with welcoming people with great attitudes. Well done Frank I'll be sure to pass along your name to anyone I know looking for a knowledgeable & professional mortgage guy! ThanksCraig
Brent Dickson
22:47 09 Oct 18
I went to Milend to see about refinancing options. Even though I did not decide to refinance, Nick Smith was extremely helpful with showing my wife and I all of the options we had. He was very responsivery and competent and understood our situation. We decided to wait until we worked on our credit and a few other items to refinance, but I would definitely recommend seeing Nick to anyone who wants a good honest officer that cares for his clients.
Caitlin Faith
18:59 09 Oct 18
We have had a great experience with MiLEND so far! Nikk has been so patient and helpful with us through this entire process. He has put us on track to buy a home next year!!
amber lott
15:46 05 Oct 18
I want to send a HUGE shout out to Ben McDougald at Milend Inc! We really loved working with you Benny and just wanted to tell the world! You and your team really went above and beyond and kept us thoroughly informed throughout the entire process! It's because of you that we were able to move our family into the home of our dreams!!! THANK YOU!
jayram shetty
17:45 26 Aug 18
My loan consultant Ashley Danielle Thomas, more than exceeded my expectation with my request, she had good knowledge. I had some hurdles to cross but she was there with me all the time. It is that personal care given by her makes so much difference in this process. She gave her 100% all the time with the processing, I appreciate that Ashley was upfront about the different options available for my needs in order to recommend the best option available. I did not get this professionalism from any banks or mortgage companies in last 28 yrs. She is unique. Her team members Ashley Langley, Shannon, Dave Robbins, Kara Grimes were as good as Ashley all the way. They made the whole process so smooth so we could relax. I highly recommend Ashley Danielle Thomas and team for your needs. I have told my friends and family about Ashley and her team for their mortgage needs and MiLend as company. I would highly recommend anyone to work with such a great group, Thanks Ashley Thomas for your help!!!!!
Courtney Hall
17:35 31 Jul 18
Our experience with MiLEND was excellent! From day one our consultant, Tiffany Haynes, was always available to answer any questions we had. She was professional and very knowledgeable. When it came time to close, our builders tried to make things difficult, but Tiffany handled everything perfectly and we were able to close on our promised closing date. I highly recommend MiLEND and Tiffany!! It was a pleasant and seamless process.
Jason Wood
01:22 31 Jul 18
I couldn’t be happier or asked for a better experience with my first home purchase with Tiffany and MiLend! From the time we first spoke until after closing she helped answer every question I had without hesitation or frustration. I ask a lot of questions and obviously as a young first time home buyer, I didn’t know much at all going into the process. Tiffany and her team made the loan process very smooth and put a sense of ease in my mind and one less thing I had to be worried about. Make your home purchase worry free and use Tiffany to help guide you along to a happy and succeful home purchase. You won’t be disappointed with her skills and knowledge!
Randy Salsburg
00:39 27 Jul 18
Tiffany Haynes was wonderful to work with during our loan process . She was thorough and prompt with all information so that we clearly understood what was needed . She responded quickly toany communication we had with her and provided any additional information we needed. We would highly recommend her to anyone needing a mortgage. Sincerely,Gina and Randy Salsburg
Brian Donohue
13:47 12 Jul 18
About a year and half ago, I talked to Ben McDougald of MiLend, Inc. about refinancing or selling my house. Ben offered a wide variety of possibilities for me. He was definitely not in this for a commission. He was all about building a long lasting relationship and his commitment to me and the timeless hours he spent working with me were outstanding! I was going through a difficult time in my life. He listened to all of my concerns and tried to find the right course of action for me and my family...whether it was refinancing or selling the house. He went above and beyond my expectations. When my financial situation changed, Ben adapted every time we needed to explore a new type of product. I greatly appreciate all the efforts of Ben and his team. I am very fortunate in meeting Ben. Ben helped me strategize and has given me hope for a better future for me and my family with the refinance now complete. If anyone needs a refinance or new mortgage, I would definitely highly recommend that they consult with Ben McDougald from MiLend, Inc. He will take all the time to work with you and your situation to provide you with the best options available.
Tracie Givens
15:42 10 Jul 18
I had the best experience with Milend. Brhan was wonderful she helped me so much and made my experience with this Morgage company a pleasure. I would recommend Her to anyone that ask about buying or refinancing their home.
Harry Dulaney
13:54 05 Jul 18
Brian Price is a fantastic loan officer! We are first time home buyers and we felt very comfortable throughout the entire mortgage process. Brian was always there to help out and to patiently guide us. I highly recommend MiLEND and Brian Price!
Recap ATL
16:16 02 Jul 18
Hello, i had the wonderful pleasure of working with Ashley bush during my home buying process. Ashley was incredibly polite, professional and on top of everything on a daily basis. Respond time could not have been better. She even helped me and answered questions at late hours which i really appreciates. Job well done Ashley bush! 10/10Get Outlook for iOS
Michelle Moore
15:54 02 Jul 18
My husband and I were first time homebuyers and had little knowledge of the process, but our Loan Officer, Aaron was amazing. He answered all our questions and constantly stayed in communication with us, which was comforting during such an anxious time. MiLend was also able to process and underwrite a loan in just three weeks! We had a tight closing date and they were able to meet the deadline. I would highly recommend MiLend to a first time, third, or fifth time home buyer. They were so professional, fast, and sent notifications of every step of the loan. Thank you Aaron and the MiLend team for helping us purchase our first home, we absolutely love it!!
Katie McCusker
21:49 15 Jun 18
Working with MiLEND was great! They helped us every step of the way and got us a great deal.
cheryl monos
13:14 07 Jun 18
I worked with Brian Price mainly but their was a team of people that had their job to do to make sure the loan closed. Brian was very professional and efficient, as well as knowledgeable. He did not make promises he could not keep. The whole experience was very good and even the closing. I would recommend Milend for any loan that they need. A very positive experience.
Debra Hoch
14:42 06 Jun 18
Working with Greg Pritchard was a pleasure! The application process through closing was made easy because of his accessibility and sincere interest in making the process quick and easy! I highly recommend Greg and MiLend!
Carla Miller
14:01 26 Apr 18
Great experience with Chelsea Clark, she was extremely professional, courteous and knowledgeable. She provided excellent guidance, I will definitely be recommending her and the Milend group.
Brandon Russell
21:08 17 Apr 18
Chelsea Clark did a amazing job as our loan officer. Kept us informed the whole time and made sure we went the best route to refinance.
Brian Curry
17:59 02 Apr 18
My experience with Milend has been nothing short of wonderful. Anytime I had any issues or questions about anything, Chelsea Clark, my loan officer, was always there to give me answers or at least direct me to the right person to ask. She was more than efficient. This process of buying my first home would not have been smooth without the Milend team including my agent. You guys truly made this a smooth process for me. I would highly recommend anyone to work with such a great group.Brian C.
Craig Altomare
15:20 26 Mar 18
Easy to work with, very thorough and courteous. Upon closing, I immediately referred my sister to the team that worked with me. I would recommend Milend and will use them again for future ventures.
Roberto Schaefli
13:57 21 Mar 18
MiLend is fantastic, plain and simple. I worked with Clara and could not have been more satisfied. Not only did she offer creative options that competitors would/could not do, she also offered candid advice and guidance throughout the entire process. Although I did not end up doing a deal this time, I will definitely be back and use Clara for all future mortgage needs. Highly recommended!
Lorenzo Randall
03:51 15 Mar 18
I just wrapped up my refinance with MiLEND this morning. They were great to work with. Very thorough and professional. My Loan Consultant Jessica Hardt went above and beyond to take of my issues to get the loan closed. I will be refinancing with them again in the future. Highly recommend.
Melissa Belhumeur
03:33 08 Feb 18
I highly recommend our loan officer, Brhan. She made our refinance process so smooth. She explained every step and always made herself available to answer any questions. I was hesitant to refinance without being able to meet face-to-face, but after my initial conversation with Brhan I was much more comfortable. Honestly she was easier to get in touch with 5 states away verses our last loan officer right down the street. She was able to get us a great rate and some cash back as well. I had contact with others employees throughout the process as well and they were all very helpful and easy to work with.