My wife and I originally reached out to Libby Forrester for assistance with a loan after many months trying to refinance with our previous lender and not getting return phone calls and ultimately being denied due to reasons that didn’t seem to make logical sense. In the end, it turned out to be an incredibly arduous process that only caused frustration with a negative result. Anyhow, my wife knew Libby through mutual acquaintances and we gave the refinance one more shot. She was extremely kind, immediately addressed any issues/concerns, and worked through what was needed in order to get it taken care of.
I was impressed with how quickly she was able to get everything processed and how she stayed in communication with us as we worked through the application and submissions of information. Furthermore, I thought the tedious job of signing all the paperwork was much more pleasurable with Libby and her team. Everyone we had contact with at MiLEND was polite, helpful, and enjoyable to speak with. Large financial undertakings are inherently stressful, but the team at MiLEND made it a little less so through their great attitudes and service oriented responses. Thank you Libby for all your assistance during the process.
-Michael G