A little more than a month ago my wife and I began the process of exploring refinancing our mortgage. We made contact with Milend and worked with your loan officer, Michael Rachiele. From our first interaction with Michael, he was most helpful on every level. We appreciated his thoroughness and clarity with information we needed to work through every step of the loan application, and he was always very responsive to any questions we had. As the application moved forward to the underwriters Michael kept us informed and was always so positive with his assessment of the status of our application.
It was quite amazing that from the beginning of the process to the actual “closing” it took only three weeks. The closing went very smoothly and all follow-up steps were completed seamlessly. We are very pleased with the outcome and will gladly recommend Milend to family and friends.
We highly commend Michael Rachiele on his professionalism and efficiency.
– Geoffrey W