Customers

Review: Completely transparent loan rep

Review: Completely transparent loan rep 150 150 Your Loan Officer for Life

Definitely was ready for the latest episode of “Encounter with a scammer.” Instead, I got a rep, Haley Schroer, who was completely transparent, listened to my concerns, and answered my questions completely and with forethought. I was so impressed with the process (after first conversation, we decided it was a better course of action to wait for 2 weeks and recheck my credit reports to make sure recent payments on my cards cleared Transunion). Oh yeah, for the record, the bureau they use is Transunion and its FICO score model 4 (mortgages). This is important to know. More apps will only show you Vantage 3.0 or FICO 8 scores. Again though, totally legit and I Highly Recommend.

P.S. I made it clear from the start I was only interested in the 9% $1,000 loan, not anything else (almost all other similar offers from other companies have been pure upsell scams). This was completely fine with the rep and we ended up (in the end) discussing (at my request) future engagements with this company for a Home Equity Loan.

– Tony T

Review: Whole team was great

Review: Whole team was great 150 150 Your Loan Officer for Life

Michael Foote and the whole Milend team were great in helping me with my refinance and starting our fresh.

– Neil B

Review: A joy to work with

Review: A joy to work with 150 150 Your Loan Officer for Life

I wanted to leave a review of the wonderful way that Erica Stark, my loan agent handled my application process. She was a joy to work with. She was very thorough and efficient. She always communicated with me in a respectful, dignified way. She answered all of my questions and returned calls in a timely manner.

– Larceria A

Review: Dug us out of a hole

Review: Dug us out of a hole 150 150 Your Loan Officer for Life

Haley Schroer and Jessica Powers at MiLend were great from start to finish. They looked at everything and offered solutions. What started as a check offer in the mail, ended up digging us out of a hole that we thought would never happen. I’ve never had a company break it down and explain everything like Haley did. She treated us like friends rather than clients.

I appreciated how quickly they responded to us when we had questions. Their attention to you as the client was great. The whole process went smoothly, and the closing was simple, fast and efficient. We are extremely happy with our service and MiLend.

– Amanda A

Review: Above and beyond service

Review: Above and beyond service 150 150 Your Loan Officer for Life

Above and beyond service to close our refinance as quickly and efficiently as possible. Shout out to Mikala Bryant!

– Mark T

Review: Overcame medical bill hardship

Review: Overcame medical bill hardship 150 150 Your Loan Officer for Life

I just wanted to take the time to express my sincere gratitude to Phillip King. His services came into my lift when I was experiencing severe financial hardships due to medical situations and surgeries.

From a small loan to a financial plan and large loan Phillip and his team were awesome! But especially, Phillip – who was professional, understanding, so very helpful in walking me through each procedure and aiding me in gathering information needed from the proper sources.

Now I’m feeling better and able to stick to the plan he recommended. Will definitely be using him for future needs. Also have recommended Phillip and Milend.

– Carolyn H

Review: Consolidated some expenses

Review: Consolidated some expenses 150 150 Your Loan Officer for Life

Whole team was great, on point, and attentive. I couldn’t have asked for anyone better than Jennifer Ripley. I originally called in about a check they sent me but after going over everything decided it was best to do some house cleaning and consolidate. They are truly a one stop shop.

– Zane A

Review: A moment of need

Review: A moment of need 150 150 Your Loan Officer for Life

I have never had such a personal/ caring experience while working on a financial matter that was causing me great stress at the time of my initial contact with Milend. Erica Stark’s method of explanation and assurance allowed me to continue with a process I was completely unsure about when we first started.

I was in a moment of “need” and called to get the $1500.00 check that I had received in the mail from Milend, Inc. approved at a great interest rate by the way and Erica along with her manager told me it couldn’t be approved with my current “financial obligations” then she asked, if I would allow her to attempt to help me do just that with a cash out refinance AND THE REST MY DEAR IS NOW HISTORY! THANKS TO YOU!

Erica should be proud of not only her professional accomplishments but of her accomplishments as a human to be blessed with her communication and assurance skills. She probably have no idea as to how much her quick responses to my questions and guidance through all of the paperwork associated with the process “talked/ explained me down off the ledge” on multiple occasions.

I am a natural “procrastinator” , thanks to my DNA! Lol. Erica helped me stay calm and make it through the process.

I am forever grateful and “if and when” these interest rates drop and some history is established with the Mortgage Company I will for sure be reaching out for Erica’s assistance in the future.

– Joseph M

Review: Super fast and friendly!

Review: Super fast and friendly! 150 150 Your Loan Officer for Life

Super fast and friendly!

– Jack T

Review: Smooth, efficient, great rate

Review: Smooth, efficient, great rate 150 150 Your Loan Officer for Life

This was a great experience. John Ware and his team made this refinance smooth, efficient and at a great rate. Highly recommend!

– Mary D