Products

Review: Got us out of reverse mortgage

Review: Got us out of reverse mortgage 150 150 Jason Breeland

Jenny Ripley and the rest of the Milend team did such a phenomenal job helping us get our mother’s house out of a reverse mortgage. They delivered on everything they promised us, and we weren’t always easy to deal with. They have the nicest and the best attitude of anyone we’ve dealt with in a very long time.

We really appreciate everything they did for us on the loan, and I would for sure recommend them to anyone I know in need of lending assistance. They really did a wonderful job, and we thank them so much for their help. Our situation was difficult and they pulled it off when nobody else would help us.

James & Danielle V

Review: Game plan for my $60k debt

Review: Game plan for my $60k debt 150 150 Jason Breeland

Two years ago I was given Clara Flynn’s contact info to help with credit rehabilitation and buying a home. When I first reached out to her for advice, I didn’t know anything about the home purchase process. I was an early thirties adult who never exercised responsible spending habits, timely bill paying, or saving for the next big step in life. I was military-focused and always figured that part would take care of itself.

I came to Clara about 60k in debt with a median credit score that looked more like a tournament-winning round of golf then a financial benchmark. We immediately connected over the phone. She was personable, engaging, and open; and she provided me a sense of dignity when talking about my previous financial mistakes. Because let’s be honest — talking about financial stability and poor spending habits is embarrassing.

She took my three credit reports and mapped out a custom game plan to get me back on track. Realizing that this process would take some time, she placed me on her personal calendar and kept in regular touch with me on my progress and challenges I was facing. Personal emails, phone calls, and text messages even outside of normal office hours was standard practice.  Her approach to customer service didn’t feel like a commission-driven service. She recalled details of our previous conversations and made sure to ask about them.

As soon as I was in a position that made sense, she took the ball and ran with it. In my experience with her, I never felt out-of-the-loop or caught off-guard with something that we hadn’t discuss. She aided in all the document collection and submission, handling the underwriters, the closers, and my realtor with ease — and with my interest at heart.

As a result of her efforts and continued support, my 16-week pregnant wife and 3-year-old son now have the opportunity to remodel our dream home. We are expanding from 1,800 square feet to 3,000. We are literally being given room to grow — and at a fairly decent interest rate.

Clara (and Milend) will forever be my family’s financial consultant and my first recommendation when people ask “What worked for you?”

Captain B

Review: Milend has great employees

Review: Milend has great employees 150 150 Jason Breeland

I recently had the pleasure of working with your company on a cash-out refinance. Jennifer Ripley was BEYOND helpful! Not only was she timely and professional, but I could tell Jenny actually cared for us! Beyond answering emails, the phone interactions were pleasant and informative! I had many, many questions and issues that she handled without a hiccup. Milend truly has some great employees at this location. I will be working with them again when I’m in a position to convert to a conventional loan.

Justin H

Review: Helped me refinance twice

Review: Helped me refinance twice 150 150 Jason Breeland

Jenny Ripley has helped me refinance twice. She has always worked well with me, giving me all the information I needed, and walking me through the process. Everyone I have dealt with there has been extremely helpful: Jennifer, Dana, Melissa, all the way to the people at the Front Desk.

I appreciate them dealing with my questions, concerns, and the occasional plain misunderstanding.😊  Thank you to everyone at Milend for being professional, helpful, and understanding.

James

Review: Our second Milend transaction

Review: Our second Milend transaction 150 150 Jason Breeland

We recently closed on a home mortgage refinance with MiLend. This is our second transaction with MiLend and Jennifer Ripley, and we received an amazing customer experience.

Jenny was very professional in her dealings and communications with me and my wife. She was very responsive in answering our questions, explaining the next step in the process, and responding to our emails. The entire process from loan application to closing was under 30 days! If anyone is in the market for a new home mortgage or refinance, we recommend calling MiLend for a quote.

Michael & Sherryl

Review: Singing their praises

Review: Singing their praises 150 150 Jason Breeland

Thank you so much, Ashley Thomas, for all of your help, patience, and expertise as Wende and I navigated the loan process. Each member of the Milend team has been extremely helpful through the process–I especially appreciate Ashley’s willingness to go over things multiple times to make sure our questions were answered.

There is no question that we’ll reach out to Milend again when it’s time to refinance, and I’ll absolutely recommend their services to family and friends looking to secure a mortgage. I’ve already sung their praises on Zillow and will do the same anywhere else I can think of. Thanks again for your time, attention, and hard work.

Erin G

Review: Made us very happy!

Review: Made us very happy! 150 150 Jason Breeland

I just want to thank Clara Flynn!! She went above and beyond what I would have expected throughout the home-buying process. I was already nervous and didn’t have a clue what to expect or even do. But Clara helped us from day one and kept us in the loop every step of the way. Even when I felt like giving up, she kept me right on going! She was the best during all this. We could not have done it without her, and I am so glad we found her to help us. If I know of anyone looking to buy a home, she will be at the top of the list to recommend them to. She has made us very happy!

Leann B

Review: Wonderful to be a homeowner!

Review: Wonderful to be a homeowner! 150 150 Jason Breeland

After hearing Scott Slade speak so highly of the company on WSB Radio, I contacted Milend to see if it was possible to purchase the home my mother and I had been renting for the past six years. Almost immediately, Jenny Ripley responded and began helping me along with questions and answers to get the process started.

I had never tried to purchase a home before, so I was completely new to the whole ordeal. But Jenny was very kind and patient and explained everything carefully for me as we went along. It was a long and arduous process, but Jenny was more than helpful at each and every phase, and I am so appreciative of all she did to guide me through it. I am glad I listened to Scott Slade and got in touch with Milend.

It feels so wonderful to finally be a homeowner! Jenny helped make the experience as rewarding and pleasant as it could be. I will definitely contact Milend again if I ever have mortgage-related issues in the future.

Micki B

Review: Vastly superior service

Review: Vastly superior service 150 150 Jason Breeland

I wanted to take the time to thank and give kudos to the wonderful people who helped me to refinance my home. Phillip King and his team made my experience fast and comfortable. The service I received was vastly superior to my initial mortgage experience, and I hope to send more business Phillip and Milend’s way going forward.

Rebecca W

Review: Appreciate Ashley’s help

Review: Appreciate Ashley’s help 150 150 Jason Breeland

I wanted to personally thank Ashley Thomas and her team for all their time and help with getting me funded for my home purchase. All-in-all, the process wasn’t as bad as some make it out to be… frustrating at times, but that’s understandable. Glad it’s done! Again, I greatly appreciate Ashley’s help with everything.