Refinance

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Review: Felt involved at every step

Review: Felt involved at every step 150 150 Your Loan Officer for Life

It was a very pleasant and learning experience working with Libby Forrester and Milend for my refinance. I was carried through the process step by step and really felt involved from day one. I look forward to doing business with Milend via Libby in the future!

-Vernon T

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Review: Best and easiest refinance

Review: Best and easiest refinance 150 150 Your Loan Officer for Life

I want to say how wonderful my refinance was handled [by] Ashley Thomas and her team! They were on top of it every step of the way. Quick and painless! Best and easiest refi I’ve ever done!

-Alison B

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Review: Helped us navigate problems

Review: Helped us navigate problems 150 150 Your Loan Officer for Life

I want to thank [Morgan Dickson] for helping us with our refinance. With us just moving to Florida in the past two years we were unaware of the Florida construction law. Her fantastic insight in helping us navigate the outcome of these problems was appreciated greatly. She was always there for our questions and her suggestions made things so much easier. Without question I would highly recommend Morgan and her company to any of my friends and family who are looking  for any mortgage or refi needs. We would definitely use her and her company in any of our needs that come up in the future. Thank you again.

-Charles & Shirley C

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Review: Will continue to recommend

Review: Will continue to recommend 150 150 Your Loan Officer for Life

I want to thank everyone involved in the processing of our refinancing. The team that I worked (with) was above exceptional. Jennifer Ripley and her team, in particular, always available to respond to any inquiry or concerns that I may have had during the processing of our loan. I have recommended Jenny in the past and will continue to do so in the future.

-Larry H

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Review: Top notch service

Review: Top notch service 150 150 Your Loan Officer for Life

Solicitations received usually go in the trash. However for some reason I chose to open this particular one and it was from MILEND. We were wanting to refinance before rates started to go up. After sitting on the flyer for a bit I reached out to MILEND and got the PRIViLEGE of speaking with Libby Forrester. AMAZING!!!!! Top notch, professional, available to answer questions via phone or text. You need to do your due diligence which I did and was impressed with what I read. Libby confirmed the excellence. Highly recommend. Believe it or not a good experience. Michelle Bailey processed our loan and again top notch service. Not only was she as available to me with the many questions she was genuinely happy and excited to work with me. MILEND has 2 gems!

-Lee-Ann K

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Review: Great timely expertise

Review: Great timely expertise 150 150 Your Loan Officer for Life

I want to thank Ashley Thomas for being an incredible Loan Officer, and all her help in our previous Refinance, and then with our buying our house in GA. We appreciate her timely expertise, and all her recommendations, and we will definitely recommend her! Also, I would like to thank Ashley’s team that navigated the process of getting all the right documents in for this transaction, and especially their patience with me, and my lack of computer skills!

-Denise L

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Review: Gave me many options

Review: Gave me many options 150 150 Your Loan Officer for Life

I recently refinanced my mortgage with Jennifer Ripley and her team. They gave outstanding support. They always quickly answered all my questions, gave me many options to work with, and were very helpful through the whole process. They made the whole process go smoothly and stress free. I will be sure to recommend Jenny and MiLEND to anyone I know who is looking to refinance or get a mortgage.

-David Z

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Review: Made refinancing easy

Review: Made refinancing easy 150 150 Your Loan Officer for Life

From the initial phone call, I felt comfortable knowing that Libby Forrester was sincere in her efforts to help me with my financial options. She was very professional, thorough in communicating essential information, and willing to do whatever was necessary to make my refinancing process easy and understandable. I have, and will continue to recommend Libby to friends and colleagues for their financial decisions.

-Todd W

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Review: Provided excellent service

Review: Provided excellent service 150 150 Your Loan Officer for Life

I’d like to compliment Morgan Dickson for the excellent service she provided me during my refinance process. She helped guide me through the entire process and always responded quickly with follow-ups and answers to my questions. I have always been pleased with the service I receive from Milend. However, Morgan’s professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Within a few weeks, she was able to process my loan and ensure funds were transferred to me in a timely manner. She is a true example of going above and beyond.

Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Milend for years to come.

-The Hubbards

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Review: Better than prior lender

Review: Better than prior lender 150 150 Your Loan Officer for Life

My wife and I originally reached out to Libby Forrester for assistance with a loan after many months trying to refinance with our previous lender and not getting return phone calls and ultimately being denied due to reasons that didn’t seem to make logical sense. In the end, it turned out to be an incredibly arduous process that only caused frustration with a negative result. Anyhow, my wife knew Libby through mutual acquaintances and we gave the refinance one more shot. She was extremely kind, immediately addressed any issues/concerns, and worked through what was needed in order to get it taken care of.

I was impressed with how quickly she was able to get everything processed and how she stayed in communication with us as we worked through the application and submissions of information. Furthermore, I thought the tedious job of signing all the paperwork was much more pleasurable with Libby and her team. Everyone we had contact with at MiLEND was polite, helpful, and enjoyable to speak with. Large financial undertakings are inherently stressful, but the team at MiLEND made it a little less so through their great attitudes and service oriented responses. Thank you Libby for all your assistance during the process.

-Michael G

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