Refinance

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Review: Wonderful results!

Review: Wonderful results! 150 150 Your Loan Officer for Life

I had the privilege of working with Clara Flynn [on my home refinance]. She was WONDERFUL! She was very thorough, respectful, caring & followed up with me on everything. She used phone calls, text messages and emails to keep us up to date on refinancing my home and removing his [my ex husband’s] name from my home via the Quit Claim Deed process.

This included her contacting me after hours and on weekends if I had questions.  I definitely did NOT expect that. She explained the Home Refinance, Quit Claim Deed and Closing Process to me multiple times so that there were no surprises on my behalf.  I stayed well-informed on everything so that I always knew the next steps in the process…I now have a lower interest rate for my mortgage! (From 5.25%  to 4.1%), I received a Very Nice home Equity Refund (approximately $48,000), I no longer have to pay my home property taxes separately every October, I no longer have to pay my home owners insurance separately!

I highly recommend anyone to work with Clara for the home refinance process.  I could not have asked for a better loan consultant who made this process Very Pleasant!

-Nakesha S

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Review: Better than prior lender

Review: Better than prior lender 150 150 Your Loan Officer for Life

My wife and I originally reached out to Libby Forrester for assistance with a loan after many months trying to refinance with our previous lender and not getting return phone calls and ultimately being denied due to reasons that didn’t seem to make logical sense. In the end, it turned out to be an incredibly arduous process that only caused frustration with a negative result. Anyhow, my wife knew Libby through mutual acquaintances and we gave the refinance one more shot. She was extremely kind, immediately addressed any issues/concerns, and worked through what was needed in order to get it taken care of.

I was impressed with how quickly she was able to get everything processed and how she stayed in communication with us as we worked through the application and submissions of information. Furthermore, I thought the tedious job of signing all the paperwork was much more pleasurable with Libby and her team. Everyone we had contact with at MiLEND was polite, helpful, and enjoyable to speak with. Large financial undertakings are inherently stressful, but the team at MiLEND made it a little less so through their great attitudes and service oriented responses. Thank you Libby for all your assistance during the process.

-Michael G

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Review: Second time with Milend

Review: Second time with Milend 150 150 Your Loan Officer for Life

This is my second time working with Milend, Jessica Powers and her team. Their team did a great job and I am very happy with their services. The whole process was easy and painless.

-Daniel T

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Review: A great experience!

Review: A great experience! 150 150 Your Loan Officer for Life

We just wanted to thank Milend for working with us to get our house refinanced. Working with Jennifer Ripley and her team was a great experience! Clear communication and accessible. Thank you so much for your help, Jenny. It was a great experience.

-Derek & Sarah T

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Review: Great refinance opportunity

Review: Great refinance opportunity 150 150 Your Loan Officer for Life

I want to thank Alan Rice and the team who was part of this process. I’m really happy, thankful for having this opportunity to refinance my mortgage. It’ll be better for me going forward, really appreciate.

-Maykel S

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Review: Helpful and professional

Review: Helpful and professional 150 150 Your Loan Officer for Life

It was a pleasure working with Jessica Powers and her team to refinance our home. From beginning to end, they were very helpful, and professional. We believe they looked out for our best interest in the loan refi process.  Throughout, they were available either by text or telephone to answer our questions. We really appreciate the assistance they provided in helping us get to a successful close.

-Robert & Loretta B

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Review: Open lines of communication

Review: Open lines of communication 150 150 Your Loan Officer for Life

Thank you very much to Ashley Thomas for all of her help with this process. We really appreciate Ashley and her team being upfront and helpful from the beginning. Overall she made the process as painless as possible, always offering help and direction with each step. The lines of communication were continually open and her responses were in a timely manner. I know there are many components to her job and that it takes a team and we would like to express our gratitude to everyone who had a hand in our refinance process. We will forward Ashley’s info to our family and friends that may need her services, and we definitely look forward to hopefully doing business with her in the future.

-Micah & Angela H

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Review: Amazing customer service

Review: Amazing customer service 150 150 Your Loan Officer for Life

Libby Forrester with Milend made this the easiest refinance that my husband and I have done. Everything I do in the future (buying another home, etc.) will start with a phone call to Libby! Quick, easy, sufficient. She knew we wanted to refinance and also had a vacation coming up. She did everything in her power to have everything ready to go the day before we left on our trip to Maui, HI. Due to the new holiday…Juneteenth, we couldn’t count that as a business day. Long story short…we flew to Maui and she had someone meet us at the airport to sign the paperwork (under 30 min) and we were on our way! Amazing lady, amazing customer service! I know I am in good hands.

-Erika D

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Review: Available to answer questions

Review: Available to answer questions 150 150 Your Loan Officer for Life

I would like to say thank you to Morgan Dickson for always being available to answer any questions I had during the loan process. Her professionalism and quick responses were the deciding factor on my decision to work with Milend Inc. I would highly recommend her services to friends and family.

-Shenequa C

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Review: Smooth and easy process

Review: Smooth and easy process 150 150 Your Loan Officer for Life

Thank you to Jessica Powers for all her help! It was a very smooth and easy process and will be very helpful to me financially! She has been very responsive to my emails/texts and that means a lot to me. It was great to have someone come to my house for the closing. I would definitely recommend Jessica to friends.

-Bonnie Jo M

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