Refinance

Review: So responsive and helpful

Review: So responsive and helpful 150 150 Your Loan Officer for Life

Just a quick note to let you know how much we appreciate all of Clara Flynn’s help with our refinance. I remember our first conversation with Clara in 2018 and, while it didn’t work out then, she was so responsive and helpful every time we had any questions. When I called back this fall, she was welcoming yet professional and helped us save so much money.😊

Clara made the whole process so simple and easy. We will definitely share her contact information and our positive experience in dealing with MiLend with everyone we know. Thank you again, take care!

Juanita C

Review: Service different than others

Review: Service different than others 150 150 Your Loan Officer for Life

I just refinanced our mortgage with Milend and specifically was assisted by Jennifer Ripley and her team. It was the smoothest mortgage origination I have experienced. I “interviewed” several organizations but all of them were rate-driven since they didn’t stand out for any particular reason.

I heard a spot on WSB about Milend and reached out. I heard from Jenny in response, and the service was different than others. She was very thorough in answering my questions to the point of addressing points I hadn’t thought of. I would repeat the process if given the option to do it over, which is probably the best praise I can give someone. If I am in the position of originating a mortgage I will again reach out to Jenny. She’s great!

Mark S

Review: Right team to refinance my loan

Review: Right team to refinance my loan 150 150 Your Loan Officer for Life

Thank you so much, Clara Flynn, for your hard work and guidance throughout this process. I had previously met with a loan consultant from a different firm but had been hesitant to commit. With Clara’s advice and willingness to walk me through the numbers, I felt confident that she and MiLEND were the right people to refinance my loan.

I was able to complete the entire process from the comfort of my home, and every time I had a question for Clara, she responded within minutes. She never hesitated to give me a call and explain the numbers or whatever step of the process I was curious about. She was friendly and helpful, and I will recommend her whenever I get the chance.

Alaina T

Review: Overall experience was fantastic

Review: Overall experience was fantastic 150 150 Your Loan Officer for Life

In regards to our refinance with Milend, the overall experience was fantastic and went very smoothly. Jennifer Ripley and her team were very thorough, timely in answering the MANY concerns I had, and explained things very well. Jenny was very knowledgeable and helpful, and I feel she should be acknowledged for her excellent work.

Tamie W

Review: Had our best interest in mind

Review: Had our best interest in mind 150 150 Your Loan Officer for Life

From the bottom of our hearts, thank you so very much to Clara Flynn for helping us through the process of refinancing. I am so grateful that when I reached out to Milend I was connected to her. She went above and beyond to make sure that we understood the process and thoroughly kept us informed through each step. She was so detailed and prompt every time we contacted her with questions or concerns…we BOTH felt that when we had decisions to make along the way, she truly had our best interest in mind.

Clara is a genuinely lovely person, who made this process so easy for us. I know my brother was also thrilled with his experience with her after I referred him. We will continue to HIGHLY recommend her to all of our colleagues, friends, and family.

Ethan & Beth S

 

Review: Switched from QuickenLoans

Review: Switched from QuickenLoans 150 150 Your Loan Officer for Life

I cannot begin to express how grateful I am for Morgan Dickson. My husband and I were in a tough place attempting to refinance our mortgage with QuickenLoans. They were stalling; not answering my questions, even weeks at a time. Their website wasn’t working most of the time. Quicken Loans wouldn’t answer my questions, nor give me updates regarding our refinancing.

Out of total frustration I turned to Milend. Morgan was both exceptionally professional and personal. After being on the phone with her a matter of minutes, I felt very secure that I had made the right decision. That meant so much to me. She was always available to answer any questions or concerns I had, and I found that so reassuring. I would, without hesitation, recommend Morgan and Milend to any of my friends and family.

Margaret and Travis C

Review: Made it effortless for us

Review: Made it effortless for us 150 150 Your Loan Officer for Life

From the first phone call to signing the last document, the whole process of refinancing and closing with Jenny Ripley couldn’t have been easier. Jenny was extremely professional and helped move the process forward the entire time. Communication was the key that made it effortless for us. We provided documentation as requested, but it was Jenny that kept me up to date on the status of the loan.

If I had any questions or concerns, she never treated them as a nuisance and always responded promptly to me. Milend should be proud to have this woman as their representative. Again, we were very satisfied and pleased to have dealt with such wonderful people from Milend.

Bobby & Melinda B

Review: Third time working with Jenny

Review: Third time working with Jenny 150 150 Your Loan Officer for Life

This is the third time I have had the pleasure of doing business with Jenny Ripley over the past few years, having just refinanced my home. Again, I’m walking away highly impressed and satisfied.

I wanted to share my experience with Jenny, and the following words come to mind: highly efficient, highly responsive, and always available – even after hours. She is kind, innovative, very professional; and possesses a can-do attitude, reliability, and knowledge. Jennifer is a true asset to your Milend and, as you know, a company is only as good as its people. You have a star on your team who will go far in this business. She is a gem and it is such a pleasure to work with her.

Eddie M

Review: Looking out for my interests

Review: Looking out for my interests 150 150 Your Loan Officer for Life

I had a phenomenal experience with MiLend, refinancing my home, and especially with Phillip King. Phillip might have one of the quickest response times of anyone I ever dealt with in business. It didn’t matter if it was day, night, or even on vacation; whenever I reached out to Phillip, he always took the time to respond to my questions. When things were out of his hands, he got me the answers I needed. I always felt he was looking out for my interests. 

Even the sale of the mortgage to Wells Fargo after closing seems to have gone pretty smoothly. I have referred Phillip to several friends and neighbors already and will continue to do so whenever the opportunity arises.  

Richard M

Review: Made a re-fi almost fun!

Review: Made a re-fi almost fun! 150 150 Your Loan Officer for Life

Jessica Powers took what can be a tedious experience and made it pleasant. From the beginning, I was blown away by her responsiveness. My emails and texts were answered almost as soon as I hit “Send”. Super impressive! Her team walked us through every step of the process so we were never left in the dark or unaware of what to expect.

Jessica is just the best! I will take every opportunity to recommend Milend to my friends, based on her knowledge, professionalism, responsiveness, and humor. Trust me, humor is needed and appreciated as you navigate the refinancing process. Thanks again for your help and the successful outcome achieved. Who knew that a re-fi could almost be fun!??!!?

Nancie T